As announced in the September 4, 2025, Personal Lines Bulletin, renewals will soon be processed through the Clearinghouse Powered by EZLynx®.
To help agents and their staff understand how renewals will flow through the Clearinghouse and what their role will be in the process, Citizens is launching a mandatory course via the Citizens Learning Center (CLC) titled Successfully Managing Your Citizens Renewals in the Clearinghouse. This course will provide agents and licensed customer representatives (LCR) with the knowledge to manage renewals that are processed through the Clearinghouse.


